Privacy Policy
How Rewardwell collects, uses, and protects your information.
Last updated: 22 October 2026This Privacy Policy explains how Rent Rewards Ltd, trading as Rewardwell (“Rewardwell”, “we”, “our”, “us”), collects, uses, and protects personal data from our members and partners.
Rent Rewards Ltd is the data controller for the personal information described in this policy.
Who We Are
Rent Rewards Ltd, trading as Rewardwell (“Rewardwell”, “we”, “our”, “us”), is a UK company registered at:
3rd Floor, 86–90 Paul Street,London, England, EC2A 4NE.
We provide a rewards platform enabling partners to offer members exclusive discounts while generating additional revenue.
Data We Collect
When you create or use a Rewardwell account, we collect:
- Your full name
- Your email address
- Your city
- Your membership number
- A password
How We Collect Data
We collect information in the following ways:
- Directly from you when you sign up, update your account, or communicate with us
- Where applicable, from a partner when needed to confirm your membership
How We Use Data
We process member and partner data to:
- Provide and manage your access to the Rewardwell platform
- Confirm membership and account eligibility
- Deliver account support
- Send relevant marketing updates and newsletters, if you have opted in
- Improve our website and service delivery
We only use your data for marketing or case studies with your consent.
Data Sharing
We share data with trusted third parties where necessary:
- Hosting & infrastructure providers – to securely operate our platform
- Payment processors – to pay commission to partners
- CRM & email providers – to manage client relationships and communications
- Affiliate networks & brand partners – brands may request confirmation of which partner platforms we work with, but no personal data is shared
We do not transfer personal data outside the UK/EU.
Data Retention
We retain member and partner data:
- For the duration of the account or contractual relationship, plus up to 6 years afterwards for tax, accounting, and legal compliance purposes
- Marketing data is retained until you opt out or withdraw consent
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Performance of contract – providing the Rewardwell platform
- Legitimate interests – improving our services and sharing anonymised insights
- Consent – sending marketing communications or using data for case studies
- Legal obligations – meeting tax, accounting, and regulatory requirements
Data Security
We process personal data in accordance with applicable data protection laws, including the UK GDPR, and only where we have a lawful basis to do so.
Your Rights
Under UK data protection law, individuals whose personal data we process have rights which may include:
- The right to request access to their personal data
- The right to request corrections or deletion
- The right to object to or restrict certain processing activities
- The right to request data portability
Requests can be made by contacting us at privacy@rewardwell.co.uk.
Marketing Communications
If you opt in, we may send you updates on Rewardwell features, offers, or events. You may opt out at any time using the unsubscribe link in emails or by contacting us directly.
Updates to This Policy
We may update this Privacy Policy from time to time. If material changes are made, we will notify you by email and update the version published on our website.
The latest version of this Privacy Policy will always be available on this page.
Contact Us
If you have questions about this Privacy Policy or how we process your data, please contact us at:
Email: privacy@rewardwell.co.uk